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Privacy Policy

Privacy Policy


This Privacy Policy is effective on July 1, 2016.

Your privacy is very important to us. Our Privacy Policy spells out the commitment of Vitopia to respecting the privacy of the members and visitors to our site. We reserve the right to change this policy at any time, which we may do through online posting or an email message sent directly to you. We are very careful with how we handle your information.

This Privacy Policy lets you know how your information may be collected, used, and shared by Vitopia. We may periodically update this Privacy Policy in response to changes at our business, changes of law, changes to standards, or to better serve you. When an update to this Privacy Policy is made it will be posted to this page and will be effective when posted.  By visiting this website, you are accepting the practices described in this Privacy Policy.  It is your responsibility to visit this page for the current Privacy Policy.

Collection and Use of Personal Information

We collect personal information from you to provide an efficient, meaningful, and customized experience for you on the Vitopia website (e.g.

We collect the following personal information from you:

If you purchase a product, request a service, request information, register as a customer, or subscribe to another feature available through this website, we may ask you to provide information about yourself. By way of example, we may ask you for identifying information, this could include your full name, electronic mail address (e-mail address), physical address (street address), telephone number, user identification number, date of birth, and other similar types of information. We may also ask you for or otherwise collect information about your employment background, education, and other demographic information.

When you use this website we may collect other information from you based on your interaction with this website and other websites which you have visited. Typically, this information is provided to from your web-browser, your web-browser may send us information about the type of web-browser you are using, what websites directed you to this website, your language preferences, and access times. We may collect information about how long you use our website, which operating system you are using, which links and other website features you access or attempt to access, your Internet Protocol address (IP address), and other similar types of information. Information presented to you through this website might be tailored to you based on information which we collect.

We may use the information that you have provided as a way to contact you pertaining to anything related to your order or account.

Information Collected from You About Others

If you decide to invite a third party to create an account, we will collect names and email addresses of you and the third party in order to send an email and follow up with the third party. We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to access and upload the third party's names and email addresses as required above. You or the third party may contact us to request the removal of this information from our database.

Information You Provide to Social Networking Sites

The Vitopia website may allow users to access Social Networking Sites (SNS). If you are already logged into Vitopia and an SNS, when you click on "Connect with Facebook", or a similar connection on another SNS, you will be prompted to merge your profiles. If you are already logged into Vitopia but not logged into the SNS that we support, when you click on "Connect with Facebook", or a similar connection on another SNS, you will be prompted to enter your SNS credentials or to "Sign Up" for the SNS. By proceeding, you are allowing Vitopia to access your information and you are agreeing to the SNS Terms of Use in your use of the Vitopia website.

Conversely, if you are not currently registered as a user of the Vitopia website, and you click on "Sign in" using Facebook or another SNS that we support, you will first be asked to enter your SNS credentials and then be given the option to register for the Services. In this case, we may receive information from the SNS to make it easier for you to create an account on the Vitopia website and show relevant content from your SNS contacts. Once you register on the Vitopia website and connect with Facebook or another SNS, you will be able to automatically post recent activity back to the SNS. Any information that we collect from your SNS account may depend on the privacy settings you have with that SNS, so please consult the SNS privacy and data practices information.

You have the option to disable SNS connections at any time by logging into your Account through the Vitopia website and going to settings, "About Me", "Linked Accounts", and then unselecting the SNS. Further, you can edit privacy settings for the reviews that appear on Facebook or disconnect your Vitopia website activity stream by visiting the Facebook Applications Settings page.

Mobile Services

When using a mobile device, information about your device such as but not limited to a unique identifier, device information, geographic location, and browser type may be gathered.

Location Information

If you have enabled location services on your phone, we collect your location information to provide the retail locator function. If you do not want this information collected by us, you can disable location services on your phone.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement.

We do not sell your financial or personal information collected from your use of this web-site to third parties. We may share information about you and receive information about you from our business partners. Our business partners are or will be required to agree to protect your financial and personal information in accordance with applicable federal and state laws, as well as standards set by nationally recognized accrediting bodies.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

Account information may be used for order processing, payment processing, delivery, affiliate tracking, traffic monitoring, email functionality, and other transactional features.

If you enter or otherwise provide us with payment information, your payment information may be collected by us or sent securely to a third party vendor for the purpose of processing your payment.  Payment information which is received by us through this website is handled in accordance with applicable laws and regulations, as well as industry standards. 

We release account information when required by law when we believe it is necessary to comply with the law and/or judicial proceeding, court order, or legal process.

Your information may be available to websites under our control as well as co-branded websites.

The Site may enable you to post content to SNSs (e.g., Facebook or Twitter). If you choose to do this, we will provide information to such SNSs in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs.

Third Party Websites

This website may contain links to websites controlled by third parties. This Privacy Policy only applies to this website. We do not have control of privacy policies or content available through websites controlled by third parties.


You may also contact the privacy officer to request a change or update information which you have previously provided to us or to opt-out from receiving certain information.  If you have an update to payment or similar information you are encouraged to call the Customer Service telephone number.

To stop receiving e-mail, please visit your account page or contact us.  Some e-mails may be required during a transaction as a receipt of order or other standard features. When signing up for an account, you are automatically subscribed to our newsletter.  You may opt-out of this at any time by visiting the account page, contacting us, or by clicking unsubscribe in the newsletter email.

Cookies and Other Tracking Technologies

In order to help us improve your experience with this website and to allow us to better understand your internet use, purchase history, personal preferences, and other types of consumer behavior, we may store some information on your computer in the form of a “cookie” or web-beacon. Your web-browser may allow you to control or set standards as to how a “cookie” is handled by your computer.

Our cookies do not collect personal or confidential information and are not spyware. At this time, The Vitopia website does not recognize automated browser signals or other similar mechanisms regarding tracking of online activities. We currently do not support the “Do Not Track” feature.  However, you may disable cookies in your web browser.  This may alter your experience with our website by disabling some features.

You may set your Internet web browser to refuse cookies or to remove cookies from your hard drive.

Targeted Advertising

Targeted Advertising (also known as online behavioral advertising) uses information collected on an individual's web browsing behavior such as the pages they have visited or the searches they have made. Third parties collect this information by placing or accessing cookies in your browser when you visit this, or other, websites. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit this website, and to understand your choices about having such advertisers' cookies turned off, please visit


The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We use industry standard protocols to protect your information from misuse. We are not able to guarantee industry standard protocols will always protect your information, however we will use commercially reasonable efforts to protect your information. Vitopia is a trademark of WellDyne Health, LLC. Nothing contained in this Privacy Policy limits or restricts protections granted to Vitopia through the Terms of Service.

It is your responsibility to ensure that your login and password are kept secret and not disclosed to anyone else.  When using a shared or public device, please be sure to log out and close your browser when you are finished.

A Note About Children

We do not intentionally gather personal information from visitors who are under the age of 13. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us.


Vitopia is not an entity that is covered by HIPAA. The HIPAA privacy rules apply to health plans, health care clearinghouses, to any health care provider who transmits health information in electronic form in connection with transactions for which the Secretary of HHS has adopted standards under HIPAA (the "covered entities") and their service providers ("business associates"). This means that the information that you provide to Vitopia is not protected by the HIPAA privacy rules and regulations.

Notification of Privacy Statement Changes

We may periodically update this Privacy Policy in response to changes at our business, changes of law, changes to standards, or to better serve you. When an update to this Privacy Policy is made it will be posed to this page and will be effective when posted. 

A Note to Users Outside of the United States

If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in the Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you consent to such transfer.

Contact Information

You can contact us about this Privacy Policy by writing or emailing us at the address below:

Correcting and Updating Your Personal Information

To review and update your personal information to ensure accuracy or make changes, please contact us.


Our website includes Widgets, which are interactive mini-programs that run on our site to provide specific services from other companies. Personal information may be collected, and cookies may be set. Information collected is governed by the privacy party of the company that owns or created it.

in these areas could potentially be read, collected, and used by others who access them.

Change of Ownership

In the event that this website or company changes ownership, we may not be able to control how your information is handled, treated, transferred, or used.  If you should choose to cancel your account and have your information no longer used, please contact us.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section.

Age Restrictions

You must be 18 year of age or older to become a member of our website.